FAQ / Help
You have questions? We have answers!
Not the right answer? Then contact us directly - we'll help you.
My registration link has expired. What am I doing now?
You haven't confirmed your email adress yet, but the registration link for the confirmation has already expired? No problem at all!
Simply click on "Request registration link again" in the registration form. We will send you an email with a new link.
Can I register for the event at short notice?
Registration is possible at any time. However, we recommend registering before the event starts.
So you can prepare yourself for the event, discover our sessions and add them to your list of favorites.
When will the event platform be activated?
On the day of the event you will receive access to the platform. As soon as the access to the event platform is activated, we will inform you as a registered user by e-mail.
How long is my login code valid?
The login code is valid for 60 minutes. If you do not log in to the event platform within these 60 minutes, you will receive a new code as soon as you want to log in.
I haven't received an email confirming my registration. What can I do?
Please request a registration link again. Simply click on "Request registration link again" in the registration form. You will receive an email to complete your registration.
Do my colleagues have to register separately or can we use one account together?
Each participant should register for the event themselves - even within a company. It is not possible to log in with the same account from multiple end devices.